Forward Deployed Engineer (Hybrid)

Key responsibilities

• Work directly with business teams to understand workflows, identify challenges, and select problems worth solving.
• Define measurable goals and establish baseline performance before building solutions.
• Design, develop, and maintain full-stack applications using modern programming tools and AWS cloud infrastructure.
• Build AI agents and automated workflows for call centers, client intake, litigation processes, and other law firm operations.
• Develop AI solutions across chat, text, and voice interactions.
• Apply test-driven development, clean architecture, and reliable software engineering practices.
• Evaluate AI outputs, establish human review when necessary, and safeguard sensitive client information according to HIPAA and firm policies.
• Deploy solutions efficiently, monitor production performance, and improve systems based on real results.
• Measure and communicate business improvements rather than focusing only on completed software features.
• Prepare technical documentation and transition completed projects to their long-term engineering or product owners.
• Collaborate with product managers, engineers, and business stakeholders to align solutions with the firm's AI technology roadmap.

Required qualifications

• Typically 5 or more years of professional software development experience; the employer also considers delivered impact and AI proficiency.
• Strong programming ability in at least one modern language and comfort working across frontend, backend, and infrastructure systems.
• Hands-on experience using AI coding agents, such as Claude Code or Cursor, to develop, test, and review production software.
• Experience building production applications with large language models, including Anthropic Claude or OpenAI models.
• Knowledge of prompting, AI tool use, retrieval, agent workflows, and evaluation.
• Production experience with Amazon Web Services (AWS) and modern cloud-native architectures.
• Demonstrated expertise in software testing, quality assurance, and continuous integration and deployment (CI/CD).
• Ability to turn loosely defined business problems into practical engineering projects without detailed specifications.
• Excellent communication skills, including explaining technical decisions to nontechnical stakeholders.
• Ability to work in the United States and meet the employer's applicable employment verification requirements.

Preferred qualifications

• Experience as a forward deployed engineer, solutions engineer, field engineer, or another customer-facing engineer.
• Experience with voice AI, speech-to-text, telephony, real-time conversations, or contact center technology.
• Familiarity with Amazon Bedrock, Bedrock AgentCore, or similar AI agent platforms.
• Experience with Salesforce or Litify.
• Previous experience in legal services, healthcare, or another regulated industry.

Degree and experience

Degree

Not stated

Experience

Senior level

Security level

Background check

Location and eligibility

Eligible:

United States (Commutable to Brooklyn, NY office) (states: Commutable to Brooklyn, NY office)

Exclusions:

None stated

Work arrangement:

Hybrid

Remote does not always mean worldwide. Only the locations listed here were confirmed with the employer.

Benefits

Medical insurance Dental insurance 401(k) retirement plan Paid time off Paid holidays Opportunities for career advancement and professional development Benefits listed for eligible full-time employees; plan terms may apply.

Visa sponsorship

Not specified; application asks about sponsorship needs

Listing details

Published:

Nov 11, 2026

Last manually checked:

Nov 11, 2026

Official source:

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