Here's a remote opportunity for someone with mortgage industry experience. First American's ServiceMac division is seeking an Escrow Servicing Operations Specialist to manage escrow payments, review insurance and tax information, and keep loan servicing records accurate. The role calls for at least one year of mortgage experience, preferably in loan servicing.
Key responsibilities
Process escrow payments and servicing activities throughout the mortgage loan lifecycle.
Monitor tax payments, insurance claims, and service quality.
Review and process escrow documents and disbursements.
Research account discrepancies and unusual payment requests.
Maintain escrow accounts and complete escrow analyses.
Respond to internal requests and resolve servicing issues.
Follow investor guidelines and applicable regulations.
Prepare operational reports and monitor assigned workflows.
Perform escrow-related calculations and maintain accurate payment records.
Review tax and insurance documents for accuracy.
Required qualifications
At least 1 year of experience working in a mortgage environment, preferably mortgage loan servicing.
Preferred qualifications
Bachelor's degree preferred.
Mortgage loan servicing experience preferred.
Degree and experience
Degree
No degree required
Experience
Entry level
Location and eligibility
Eligible:
United States
Exclusions:
None stated
Work arrangement:
Remote
Remote does not always mean worldwide. Only the locations listed here were confirmed with the employer.
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Paid time off and paid sick leave
Employee stock purchase plan
Benefits depend on eligibility.
Visa sponsorship
The employer states sponsorship is not available for this role.
Grow Therapy is hiring a remote Knowledge Base Specialist to create, organize, and maintain internal guides, standard operating procedures, and training resources for healthcare revenue cycle operations. You'll work with subject matter experts to keep information accurate, test procedures, and improve how employees find answers. Applicants need at least 2 years of relevant experience and knowledge of healthcare billing or insurance operations. The position pays $60,000–$65,000 annually. No college degree requirement is stated.
Grow Therapy is hiring a Customer Operations Automation Manager to lead a team responsible for maintaining and improving AI-powered customer support systems. You'll oversee automation performance, testing, issue resolution, quality checks, and ongoing improvements using data and human review. Applicants need 5–8+ years in operations, program management, or a related field, plus experience leading teams and managing automation workflows. Fully remote base pay is $117,000–$136,000 annually, with travel 2–3 times per year. No degree requirement is stated.
Grow Therapy is hiring a Customer Operations Automation Manager to oversee AI-powered customer support systems and lead the team responsible for improving them. You'll manage production automations, testing, quality controls, issue resolution, and performance improvements using AI and human review. Applicants need 5–8+ years in operations, program management, or a related field, along with leadership and automation experience. This hybrid role pays $140,000–$163,000 annually and requires office attendance Tuesday–Thursday at a NYC, San Francisco, or Seattle hub.