Skip to content
All remote jobs
OperationsJob #1003

Escrow Servicing Operations Specialist (Hybrid)

First American (ServiceMac)

United States (South Carolina)HybridFull-timeEntry level

Role summary

Here's an opportunity worth checking out if you have mortgage industry experience. First American's ServiceMac division is looking for an Escrow Servicing Operations Specialist to help manage escrow accounts, process payments, review tax and insurance information, and maintain accurate mortgage servicing records. This is a hybrid position associated with South Carolina, and the employer is looking for candidates with at least one year of mortgage-related experience.

Key responsibilities

  • Process escrow servicing activities throughout the mortgage loan lifecycle, including loan acquisition and ongoing servicing.
  • Monitor service delivery, productivity, and quality standards for tax, insurance, and insurance claims.
  • Process escrow-related documents and disbursements accurately and on time.
  • Research account exceptions and process unusual servicing requests.
  • Perform escrow account maintenance and escrow analyses.
  • Research and respond to internal customer requests and inquiries.
  • Maintain compliance with investor, state, and federal servicing requirements.
  • Process department reports and monitor assigned workflows.
  • Perform mathematical calculations related to escrow servicing.
  • Maintain accurate accounting of escrow disbursements.
  • Review insurance and tax documents to verify accuracy.

Required qualifications

  • At least 1 year of experience working in a mortgage environment.
  • Ability to process escrow servicing transactions accurately.
  • Ability to research account discrepancies and respond to servicing requests.
  • Ability to follow investor guidelines and applicable servicing regulations.

Preferred qualifications

  • Bachelor's degree preferred.
  • Mortgage loan servicing experience preferred.

Degree and experience

Degree
No degree required
Experience
Entry level

Location and eligibility

Eligible:
United States (South Carolina) (states: South Carolina)
Exclusions:
None stated
Work arrangement:
Hybrid

Remote does not always mean worldwide. Only the locations listed here were confirmed with the employer.

Benefits

Medical insurance Dental insurance Vision insurance 401(k) retirement plan Paid time off and paid sick leave Employee stock purchase plan Benefits depend on eligibility.

Visa sponsorship

The employer states sponsorship is not available for this role.

Listing details

Published:
Nov 11, 2026
Last manually checked:
Nov 11, 2026
Official source:
View employer listing

We review public employer information and write our own summaries. Always confirm the final requirements on the employer's application page.

Pay

$18.46 to $24.62 per hour

As disclosed by the employer

Apply on Employer Website

You'll apply directly with the employer. Openings and requirements may change. Confirm details on the employer's application page.

Job ID
Job #1003
Last checked
Nov 11, 2026
Published
Nov 11, 2026

Related active jobs

OperationsJob #1038

Specialist III, Knowledge Base

Grow Therapy

United States
Full-time · Remote
Mid level

$60,000 to $65,000 per year

Grow Therapy is hiring a remote Knowledge Base Specialist to create, organize, and maintain internal guides, standard operating procedures, and training resources for healthcare revenue cycle operations. You'll work with subject matter experts to keep information accurate, test procedures, and improve how employees find answers. Applicants need at least 2 years of relevant experience and knowledge of healthcare billing or insurance operations. The position pays $60,000–$65,000 annually. No college degree requirement is stated.

Last checked Nov 12, 2026View Job Details
OperationsJob #1037

Manager, Customer Operations Automation

Grow Therapy

United States
Full-time · Remote
Mid level

$117,000 to $136,000 per year

Grow Therapy is hiring a Customer Operations Automation Manager to lead a team responsible for maintaining and improving AI-powered customer support systems. You'll oversee automation performance, testing, issue resolution, quality checks, and ongoing improvements using data and human review. Applicants need 5–8+ years in operations, program management, or a related field, plus experience leading teams and managing automation workflows. Fully remote base pay is $117,000–$136,000 annually, with travel 2–3 times per year. No degree requirement is stated.

Last checked Nov 12, 2026View Job Details
OperationsJob #1036

Manager, Customer Operations Automation (Hybrid)

Grow Therapy

United States (New York, California, Washington)
Full-time · Hybrid
Mid level

$140,000 to $163,000 per year

Grow Therapy is hiring a Customer Operations Automation Manager to oversee AI-powered customer support systems and lead the team responsible for improving them. You'll manage production automations, testing, quality controls, issue resolution, and performance improvements using AI and human review. Applicants need 5–8+ years in operations, program management, or a related field, along with leadership and automation experience. This hybrid role pays $140,000–$163,000 annually and requires office attendance Tuesday–Thursday at a NYC, San Francisco, or Seattle hub.

Last checked Nov 12, 2026View Job Details