Customer SupportJob #1049
Empower
$70,000 to $90,000 per year
Empower is hiring an overnight Customer Support Manager to lead 4–6 remote agents supporting its driver and rider platform. You'll coach employees, oversee customer escalations, improve support workflows, conduct quality reviews, and assist with hiring and onboarding. Applicants need 5+ years in customer support or trust and safety, including 2+ years in leadership, experience with Zendesk or similar tools, and a college degree. The role pays $70,000–$90,000 annually plus equity and performance bonus. Overnight and weekend shifts are required, along with daytime availability for training and meetings.
Customer SupportJob #1047
Empower
$20 to $23 per hour
Empower is hiring a fully remote Customer Support Associate to help drivers and riders resolve issues with its transportation platform. You'll answer phone calls and emails, troubleshoot customer concerns, escalate recurring problems, and recommend service improvements. Applicants need at least one year of customer support experience and familiarity with CRM or ticketing systems such as Zendesk. Weekend shifts are required. The employer offers $20–$23 per hour, plus equity and a performance-based bonus. Work is permitted anywhere in the United States.
Customer SupportJob #1045
Wheels, Inc.
$37,500 to $52,500 per year
Wheels, Inc. is hiring a hybrid Customer Support Specialist to assist business clients and drivers with fleet management requests. You'll answer calls and emails, manage customer tasks, update account records, and coordinate vehicle services such as registrations, rentals, insurance, and transportation. Applicants need a high school diploma and at least one year of customer service experience in a busy environment. The position pays $37,500–$52,500 annually, includes potential annual incentives, and requires working from a Georgia or Illinois office on a hybrid schedule.