Grow Therapy is hiring a Senior Manager to lead its Learning, Content, and Quality teams. You'll improve employee onboarding, develop training programs, oversee knowledge resources, strengthen quality processes, and introduce AI-supported improvements. Applicants need 8+ years in support or operations, including 3+ years managing multiple teams or functions. The fully remote base salary is $125,000–$153,000 annually. A hybrid option offers $150,000–$183,000. No college degree requirement is stated.
Grow Therapy is hiring a Customer Operations Automation Manager to oversee AI-powered customer support systems and lead the team responsible for improving them. You'll manage production automations, testing, quality controls, issue resolution, and performance improvements using AI and human review. Applicants need 5–8+ years in operations, program management, or a related field, along with leadership and automation experience. This hybrid role pays $140,000–$163,000 annually and requires office attendance Tuesday–Thursday at a NYC, San Francisco, or Seattle hub.
Grow Therapy is hiring a Customer Operations Automation Manager to lead a team responsible for maintaining and improving AI-powered customer support systems. You'll oversee automation performance, testing, issue resolution, quality checks, and ongoing improvements using data and human review. Applicants need 5–8+ years in operations, program management, or a related field, plus experience leading teams and managing automation workflows. Fully remote base pay is $117,000–$136,000 annually, with travel 2–3 times per year. No degree requirement is stated.
Grow Therapy is hiring a remote Knowledge Base Specialist to create, organize, and maintain internal guides, standard operating procedures, and training resources for healthcare revenue cycle operations. You'll work with subject matter experts to keep information accurate, test procedures, and improve how employees find answers. Applicants need at least 2 years of relevant experience and knowledge of healthcare billing or insurance operations. The position pays $60,000–$65,000 annually. No college degree requirement is stated.
Here's a remote opportunity for someone with mortgage industry experience. First American's ServiceMac division is seeking an Escrow Servicing Operations Specialist to manage escrow payments, review insurance and tax information, and keep loan servicing records accurate. The role calls for at least one year of mortgage experience, preferably in loan servicing.
Here's an opportunity worth checking out if you have mortgage industry experience. First American's ServiceMac division is looking for an Escrow Servicing Operations Specialist to help manage escrow accounts, process payments, review tax and insurance information, and maintain accurate mortgage servicing records. This is a hybrid position associated with South Carolina, and the employer is looking for candidates with at least one year of mortgage-related experience.