HealthStream is recruiting a Tier 1 Customer Support Specialist I to help healthcare clients with its software products. The role involves answering phone, email, and chat inquiries, troubleshooting technical problems, documenting issues, and working with internal teams to resolve customer concerns. A related employer posting requires at least one year of technical support experience and prefers a bachelor's degree or equivalent practical experience. Confirm the exact posting's pay, schedule, and location restrictions before applying.
Grow Therapy is hiring a full-time remote Customer Support Specialist to assist clients and providers with technical questions, insurance coverage, billing, and platform issues. You'll provide support through live chat, messaging, and phone while documenting cases and helping resolve customer concerns. Applicants need at least one year of customer-facing experience, including retail, hospitality, or healthcare. No college degree requirement is listed. Available shifts are Monday–Friday in Eastern Time, with travel 1–2 times annually.
SupportYourApp is recruiting a remote Customer Support Consultant based in France to assist technology customers through email, live chat, and phone. You'll troubleshoot issues, follow support procedures, protect customer information, and work with internal teams to resolve concerns. Applicants need fluent English and French at C1 level or higher and 6–12 months of customer support experience. A personal computer and reliable internet connection are required. Compensation is in USD, but the employer does not disclose a rate. Contract terms and benefits vary by engagement.
SupportYourApp is hiring remote Customer Support Consultants in select locations across Canada, Belgium, and Bulgaria. You'll assist technology customers by email, chat, and phone, troubleshoot issues, protect customer data, and work with internal teams. Applicants need 6–12 months of customer support experience and C1 or higher proficiency in both English and French. A personal computer with 8 GB RAM and reliable internet are required. Compensation is in USD, but the rate is not disclosed. Contract terms and benefits vary by engagement.
United States (Colorado, Utah, California, New York)
Full-time · Hybrid
Entry level
$19.29 per hour
Sundance Institute is hiring temporary remote Customer Support Operations Agents to assist film festival patrons with ticket purchases, passes, and technical issues. You'll answer questions, troubleshoot website problems, update customer records, and document support requests. The position pays $19.29 per hour and requires one year of relevant experience. Work runs December 9, 2026, through January 31, 2027, with evening and weekend availability as needed. Applicants must live within commuting distance of Boulder, Salt Lake City, Los Angeles, or New York City.
Wheels, Inc. is hiring a hybrid Customer Support Specialist to assist business clients and drivers with fleet management requests. You'll answer calls and emails, manage customer tasks, update account records, and coordinate vehicle services such as registrations, rentals, insurance, and transportation. Applicants need a high school diploma and at least one year of customer service experience in a busy environment. The position pays $37,500–$52,500 annually, includes potential annual incentives, and requires working from a Georgia or Illinois office on a hybrid schedule.
Empower is hiring a fully remote Customer Support Associate to help drivers and riders resolve issues with its transportation platform. You'll answer phone calls and emails, troubleshoot customer concerns, escalate recurring problems, and recommend service improvements. Applicants need at least one year of customer support experience and familiarity with CRM or ticketing systems such as Zendesk. Weekend shifts are required. The employer offers $20–$23 per hour, plus equity and a performance-based bonus. Work is permitted anywhere in the United States.
Empower is hiring an overnight Customer Support Manager to lead 4–6 remote agents supporting its driver and rider platform. You'll coach employees, oversee customer escalations, improve support workflows, conduct quality reviews, and assist with hiring and onboarding. Applicants need 5+ years in customer support or trust and safety, including 2+ years in leadership, experience with Zendesk or similar tools, and a college degree. The role pays $70,000–$90,000 annually plus equity and performance bonus. Overnight and weekend shifts are required, along with daytime availability for training and meetings.
Here's a remote leadership opportunity worth checking out. First American's ServiceMac division is looking for a Customer Service Manager to lead customer support operations, develop supervisors, and help teams deliver quality service. The employer lists an annual base salary of $67,200–$89,600. This role is best suited for experienced managers with a background in mortgage, title, or escrow operations.
Here's a remote leadership opportunity for experienced customer support professionals. RouteOne is looking for a Customer Support Team Lead to oversee daily support operations, coach team members, improve workflows, and help resolve escalated customer issues. You'll work with other business operations leaders to monitor performance and keep service standards on track. The employer requires at least five years of experience and notes that occasional on-call duties and extended or flexible hours may be necessary.
Looking for a remote customer support leadership opportunity? Engine is hiring a Member Support Manager to oversee internal support specialists, temporary team members, and outsourced customer service teams. You'll coach employees, monitor performance, handle escalations, and help improve customer support operations using reporting, automation, and AI tools. The employer lists an annual base salary of $89,000–$100,000 plus equity. You'll need at least three years of people leadership experience in a contact center or customer support environment, and some weekend coverage is required.
Looking for a remote customer support opportunity that offers more than answering tickets? Prometheum is hiring a Customer Support Lead to help build and manage its support operations for financial institutions and their representatives. You'll handle customer questions, improve support workflows, create knowledge base resources, and guide new clients through onboarding. The employer lists an annual salary of $85,000–$120,000, with the potential for a performance-based bonus. Experience with support ticketing systems, CRM tools, troubleshooting, and customer onboarding is important for this role.